There comes a point in time where a successful business owner must decide to scale up in order to continue growing their business. Scaling up is, however, not a simple task and requires a sophisticated plan and execution. 

It’s a critical milestone for a business, so it’s important to have a solid plan in place, and the last thing you want to do is put unnecessary pressure on your business functions. When deciding to scale your business, outsourcing can offer a number of key advantages. In this blog, we discuss how Business Process Outsourcing (BPO) can help you mitigate risk when scaling your business.

The challenges of scaling a business

Scaling a business doesn’t come without its challenges. One of the biggest mistakes that businesses tend to make is that they try to scale too fast and their resources are unprepared to do so in such a short period of time. What’s important for business owners to remember is that they are not alone, there is no need for them to do everything in-house. Instead, they should rather focus on revenue-generating aspects of the business and prioritise areas that are core to their growth, and then outsource the other areas of the business where they could use the support. 

How can outsourcing help mitigate risk when scaling your business?

Outsourcing certain business functions can help you concentrate more on what you do best and present you with more time to focus on revenue generating activities, improving both efficiency and scalability. There’s no need to waste valuable time focusing on mundane tasks that are time-consuming and don’t add to your bottom line. 

Through outsourcing, your business is able to add an additional workforce for both temporary and permanent requirements. So, if you’re going through a growth phase and need some additional staff, but it’s too early to commit to hiring more in-house staff members, then outsourcing is the perfect solution – You can scale your business with very little to no risk, and with the added benefit of cost-savings achieved through outsourcing, you will have more capital to invest other areas of your business.

Furthermore you no longer need to worry about all of the time, money and resources associated with hiring an in-house employee, you can simply adjust your resources based on your company’s immediate needs. 

Partner With Affinity Group

At Affinity Group, we are uniquely positioned in Durban, South Africa and provide a wide range of BPO services for countries around the world including the US, UK, Australia and Canada. We offer professional outsourced business support and back office services to companies involved in insolvency, finance, accounting, insurance, law, conveyancing, inbound/outbound telecommunications services, lead generation, sales activation and niche customer service markets.

If your business is considering outsourcing, we are happy to discuss your needs, please do not hesitate to contact us here, or email us on